FAQ & Registration Policies
Please note that many special events and offsite conferences have different registration policies. Always refer to the individual conference website for additional information. When in doubt, please feel free to call us (203)909-6888 x2
By registering for an event hosted by CWC you agree to our registration and privacy policies.
For more information about registration and accessing your certificate, please visit the FAQ (link to Configio FAQ)
How do I register with a credit/debit card?
Register online at . We do not accept credit card information by phone. If you are having difficulty online, you can follow the register by mail instructions below or use the contact information above to request assistance.
How do I register with a purchase order?
Complete the registration form and mail with a check or money order. There is a $25 handling fee for all returned checks. Failure to pay this fee will prevent you from registering for future courses. Checks and purchase orders can be made payable to The Connecticut Women's Consortium and can be sent to ATTN: Education & Training, 2321 Whitney Avenue, Suite 401, Hamden, CT 06518
How do I register by mail?
Complete the registration form and mail or fax the form with a check or money order. There is a $25 handling fee for all returned checks. Failure to pay this fee will prevent you from registering for future courses. Checks and purchase orders can be made payable to The Connecticut Women's Consortium and can be sent to ATTN: Education & Training, The Connecticut Women’s Consortium, 2321 Whitney Avenue, Suite 401, Hamden, CT 06518
How do I register a group?
To register a group, you can either create accounts for each individual and pay each registration separately - or you can fill out a registration form for each individual and send with an agency purchase order, via fax or email.
How can I get on the waitlist for a sold-out event?
When an event is sold out, we will make note of it on the website. Please call to determine if a waitlist is available. Once on the waitlist, mark the date on your calendar and you will be notified via email/phone if a space becomes available.
How do I access my continuing education credits?
Within 3 business days after training (this may be longer for offsite events and conferences), you will receive an email from . Follow the instructions provided in the email to access your certificates. If you do not receive an email and do not see it in your spam or junk folder, please following the instructions below.
2. Click the menu dropdown at the center of your screen (blue button with 3 lines).
3. Select "My CE Credit" from the drop-down. This will bring you to your "Streaming Classroom".
4. Click the menu drop down from the top of the screen again and select "My CE Credits".
5. You can then follow the prompts under "pending credit" to submit your evaluation and download your certificate.
What if I can’t attend the full training?
You are required to sign in and out before and after the event to receive continuing education credit. Sign-in typically begins a minimum of 30 minutes before the event time. By accreditation standards, continuing education hours are only given to those individuals who have completed training in the entire workshop; partial credit cannot be given. If you arrive more than 30 minutes after the start of the event or leave early for any reason you will not receive credits per state statute.
What if I don’t need continuing education credits?
Even if you don’t need continuing education credit, we ask that you sign-in and out so that you can receive a certificate of attendance.
What type of continuing education credit do you offer?
All our catalog trainings are approved for continuing education credit (CEC) by the CT Chapter of the National Association of Social Workers (NASW/CT) and the CT Certification Board (CCB-CT). NASW/CT approvals are valid in MA, RI, VT, and NJ. We do not offer Continuing Medical Education (CME) credits. CCB-CT has national CEC reciprocity through NAADAC and IC&RC. If you have questions about whether or not your state accepts our CEC approvals, please contact your local accrediting board for more information.
To whom do your continuing education credits apply?
NASW/CT CEC approvals are applicable to the following license types: Licensed Clinical Social Worker (LCSW), Licensed Master of Social Work (LMSW), Licensed Marriage & Family Therapist (LMFT), Licensed Professional Counselor (LPC), and Licensed Clinical Psychologist (PsyD). CCB-CT approvals are applicable to the following license types: Licensed Alcohol & Drug Abuse Counselor (LADC) and Certified Addiction Counselors (CAC).
Do you offer national continuing education credits?
We offer national approval through the National Association of Social Workers on select online courses. Look for the national approval designation during registration. The CT Certification Board (CCB-CT) offers national and international continuing education credit (CEC) reciprocity through NAADAC and IR&RC for LADCs and CACs. We offer national approval for many large events and conferences, check individual event details for more information.
What happens if I can no longer attend a workshop?
As of January 1st, 2020, we no longer offer credit on account for training cancellations. If you can no longer attend the training you've registered for, you must call and speak with a staff member to immediately transfer into another course or request a refund. Refunds, minus a 25% administration fee, are only available up to 48 hours ahead of the training. Alternatively, you may transfer into another course of your choosing up until 9 am on the training day. Conferences may have different cancellation policies. Please refer to the individual conference page to learn more.
Can I receive a refund for an online course?
Online courses are only refundable if you have not yet started the course. If you have selected an online course in error and have not yet started it, you must call and speak with a staff member to receive a refund minus a 25% administration fee.
What happens if there is inclement weather or another emergency?
We strive to let participants know about emergency and weather-related cancellations and delays by 6 am on the day of the event. Please call (203)909-6888 x1 or visit our website for the latest information.
Do you ever cancel training?
We reserve the right to cancel a program at any time due to inclement weather, faculty emergencies, or low attendance. Please refer to the above question for details on the weather and other emergency cancellations. For trainings canceled due to low enrollment, we will notify you of the cancellation via email and you will be given the option of transferring to another course or receiving a full refund.
What if I have a dietary restriction?
We offer reasonable dietary accommodations (vegan/vegetarian, nut allergies, gluten-free, dairy-free, and other severe allergies) for all full-day trainings and events. When applicable, you will be prompted to identify any dietary restrictions during the registration process. If you have any questions or require further assistance, you must call and speak with a staff member at least 3 business days prior to the event date.
What if I have an accessibility request?
You will be asked about accessibility requests during the registration process (online and on paper registration forms). Requests for interpreters are fulfilled through Life Bridge Community Services, who request two-weeks of advanced notice to guarantee availability. Our Hamden office is wheelchair accessible. For off-site vents and conferences, please contact the venue directly with accessibility questions or concerns.
Can I bring children? Do you have a space for nursing mothers?
Though open to the public, our trainings and events are geared for adults aged 18 and up; we ask that participants refrain from bringing children to trainings and events unless otherwise noted on the event page. For nursing mothers, we have private space available in our wellness room located in our 4th-floor suite. For nursing mothers attending offsite events or conferences, please contact the venue directly with questions or concerns.
Can I take photos or tag CWC on social media?